IT Manager (Jira Administration)

Our Global Newxel Team consists of 250 energetic and mission-driven professionals. We use a values-led approach to create roles and opportunities and collaborate with customers that help grow our people and get remarkable results.

We are now looking for an ambitious IT Manager with experience in System and Jira Administration who will join our Ops Department.

As an IT Manager, you will work across the business to support all technical aspects of service delivery and create an environment for successful staff performance and excellent customer service. 


  • Minimum 2 years experience as an IT Manager, SysAdmin or similar position
  • Experience in Jira/Confluence administration, domain administration (Cloudflare), Slack administration
  • Basic Linux and SQL knowledge
  • Experience with Microsoft Active Directory, Azure, Google Cloud Platform, Microsoft Intune
  • Knowledge of RDP, network tunnelling, and VPNs.
  • In-depth knowledge of network administration and security.
  • Intermediate+ level of English


  • Jira and Confluence Administration: Manage user permissions, configure, customize workflows, issue types, fields, and dashboards. Integrate with other tools.
  • System Maintenance: Perform upgrades, patches, backups, and ensure system reliability and performance.
  • Network and System Administration: Manage IT infrastructure, servers, networks, domain controllers, and operating systems. Ensure system availability, performance, and security. Administer Google Cloud Platform.
  • User Support: Provide technical support, manage user accounts and access rights, set up new employees and hardware.
  • Security Management: Implement and monitor security policies, conduct security reviews and audits, manage backup and recovery processes.
  • Network Management: Manage LAN, WAN, VPNs, firewalls, and other network components. Administer Google Cloud Platform and Azure.
  • IT Process Management: Oversee procurement processes, manage IT hardware, and support cloud-first strategy.
  • Project Collaboration: Assist in planning and implementing IT projects, evaluate and implement new hardware and software solutions.

What we offer

  • Competitive salary range and benefit package
  • Medical insurance
  • Tax compensation
  • Hybrid type of work
  • A fun and dynamic community where you can make a difference
  • Opportunities to impact the business transformation directly

About the project

Newxel is a global one-stop-shop that offers a multitude of R&D services from A to Z to scale your company’s capacities. Newxel has been helping enterprises and innovative startups from various regions and sectors to set up their software development teams and R&D offices in Ukraine for many years.

Our services are architected upon the principles of transparency and flexibility reinforced by our competence and vast expertise, 250+ tech talents on board, and over 40+ clients we serve. Today Newxel has representative offices in Europe, The US, Israel, and several development sites in Ukraine.

Job Category: SysAdmin
Job Type: Full Time
Job Location: Kyiv

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